Q: What should I consider when choosing a cleaning company?

A: We believe the best questions to ask are ‘which company is going to do the best job of managing the cleaning personnel on my site?’ and ‘who will respond the fastest and most accurately to my requests?’

The cleaning staff on your site need to be clearly communicated to, aware of the clear expectations, aware of your specifications, be looked after, inspired and engaged to enjoy their work. The managers also need to be agile and respond fast and accurately to any request you may have. We believe these two things are vital to receiving a great end service.

CMOS can help develop site-specific cleaning specifications and talk with you about how we strive to execute and measure the two considerations above to a world class standard.

Q: What happens to my existing cleaning staff, if I change to CMOS?

A: CMOS will handle the entire transfer process and ensure that all legal processes are followed with regard to section 6a. We have had cleaning staff transfer to our company in the past who were struggling to complete their tasks to a high standard, and with some training and focused management, these individuals have become some of our top performers.

Q: Why should I choose CMOS over the hundreds of other cleaning companies?

A: Above all else, we actually deliver what YOU want… just ask our existing clients.

Our points of difference are excellent customer service, attracting and retaining the best people, and cutting-edge systems and processes.

We are also:

Q: How will I be able to let the cleaners know if there are extra cleaning tasks needed?

A: You simply let your allocated industry-best account manager know exactly what you need, through the mode of communication that suits you (apart from telepathy). From there, it’s up to your account manager to understand exactly what you need and get it done using our simple but powerful processes to ensure your request is taken care of effectively and efficiently.

Q: We are trying to reduce our waste, can you help?

A: We certainly can! CMOS use sustainable practices and environmentally friendly cleaning techniques wherever we can. We also work with customers to help them achieve their sustainability goals, increasing recycling, centralised waste system to remove desk bins, or assisting in creating worm farms.